Privacy Policy

​​​Our policy is to respect and protect the privacy of all people connected with dalboocreate including but not limited to customers, employees, staff and contractors.

In dealing with personal information, we abide by the obligations imposed on us under federal law, including the Privacy Act 1988 (Cth), and (adhering to The Information Privacy Act 2009 (Qld).

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What Kind of Information do we Collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Dealing with personal information

In dealing with your personal information, dalboocreate staff, employees and contractors will:

• ensure privacy for all our customers (via email or face to face)

• only collect and store personal information that is necessary for the functioning of the business and how this assists you, the customer, to buy goods from us.

• use fair and lawful ways to collect personal information

• collect personal information only by consent for the purposes of any future email marketing which may include sales discounts, new product or other information relating to dalboocreate

• ensure that any general information that is provided to third parties which may contain personal information is de-identified in such a way as to ensure anonymity

• take reasonable steps to protect all personal information from misuse and loss and from unauthorised access, modification or disclosure

• destroy or permanently de-identify personal information that is no longer

• needed and/or after legal requirements for retaining documents have expired

 

Responsibilities for managing privacy - all dalboocreate staff, employees and contractors are responsible for:

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1. The appropriate management of personal information to which they have access

2. ensuring they are familiar with the Privacy Policy and administrative procedures for handling personal information, handling any queries or complaints about a privacy issue, or another matter