​Key Seller Responsibilities

• Processing & Dispatch: Process and ship within 3-5 days of order receipt and notify buyers if there are changes.

• Accuracy: Clearly list shipping costs, methods, and delivery estimates in listings

• Tracking: Provide valid tracking for orders

• Communication: Inform buyers of any delays or issues; cancel orders if you can't fulfill them.

• Carriers: Dalboocreate uses Australia Post for domestic and international shipping. Offers Standard (tracked/insured) or Express (faster, tracking/signature) options.

• Pricing: Australia Post uses calculated shipping (based on weight/dims/location) or flat rates.

• Australia Post Extra Cover: $0 up to $100 for the value of your item, and $2.50 for each subsequent $100 of cover above the standard cover, up to $5000.00

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• International Shipping: Australia Post - standard parcel delivery or express

       

• Tariffs: Some countries may require duties to be paid.

• Optional: Australia Post International Extra Cover for the value of your item if it is lost or damaged while being carried by Australia Post (available in certain countries only, and for valuable items only). And signature on delivery available.